If you’re a customer and are looking for customer service and support from DoorDash, you’ll instead want to visit the DoorDash website or try to get in touch with them through their customer service phone number. The address here is the official DoorDash headquarters mailing address in the United States. A view of the DoorDash headquarters building as of April 2022.ĭoorDash is one of the largest tech companies in the world, so they also have local offices throughout the United States and in several countries around the world. The building is located in the Rincon Hill neighborhood of San Francisco, not far from the Embarcadero. Here’s the official mailing address for DoorDash headquarters: In this post, we’ll give you all the information you need if you are looking for the DoorDash Headquarters address, phone numbers, and emails. With such a large presence throughout the United States, it’s no surprise that some people may be looking for more information about where the DoorDash headquarters are, as well as other important contact information. Founded in 2013, today, DoorDash is the largest food delivery app in the United States, with a market share over 50%. Whether you have five minutes or a free hour or two, the Learning Center has all the content you need to learn more about our platform.DoorDash headquarters are located in San Francisco, California. The Learning Center is your one-stop shop to learn about all DoorDash features, services, and products, and equips you with the educational tools you need to be successful on DoorDash. Learn more about Merchant Experience Partners and how to get in touch with yours today. They can help with any non-live account issues such as banking and reconciliation, menu updates, and account settings. Merchant Experience Partners are your new personal support contact for all of your DoorDash account needs. How else can I get DoorDash Merchant Support? OPTION 1 for US restaurants: Work with your Merchant Experience Partner (MXP) You can then choose if you’d like to call Support or chat with Support. If you’d like to reopen a previous conversation, you can do so by tapping one of the Recent Messages.įor any issues with in-progress orders, tap Live Delivery. To start a new request, tap General Support and then select the nature of your question in the next screen. If you have access to multiple stores, be sure to select the right store from the dropdown. How do I submit a Support case through the Business Manager App?įind the Support icon on the bottom navigation. If you are calling during peak meal hours, we suggest contacting Support via email or the Merchant Portal, or you can contact your Merchant Experience Partner if you have a non-urgent/live issue. Keep in mind, that call wait times can be long. You will then be prompted to choose a number based on your issue:Ĭlearly provide key issue information such as: Store Management: Questions related to using the Merchant Portal and making menu updates, or issues surrounding Tablet, Printer, and Point of Sale (POS) General Account Issues: Issues related to managing your account such as store status or reactivation requests Live Order Dasher issues: Questions or concerns related to Dashers on live orders, such as food not being delivered or Dasher behavior Live Orders: Questions or concerns related to fulfilling live orders, such as making status updates, modifying/canceling a live order, or reporting an item as unavailable If you have any concern, please contact DoorDash at the number listed below.īy following these guidelines, DoorDash Merchant Support can help you resolve any issue you may have. As a best practice, never give out login information or any banking / sensitive information to anyone over the phone or email we will never ask you to login into a non-DoorDash domain. What can Support help me with? How can I contact support? How else can I get DoorDash Merchant Support?įRAUD WARNING: There are some fraudsters impersonating food delivery customer service, asking for information to send you a tablet or to update your bank account information.
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